Imagine walking into your nearby pharmacy — not just for medicines, but for a full medical checkup with a certified specialist doctor. No appointment. No hospital visit. No long queue. This is the new reality CARELINE is creating across Pakistan through its network of smart e-clinics powered by 73Health’s eEVA™ technology.
Each CARELINE station installed in a pharmacy allows doctors to perform real-time clinical examinations — listening to your heart and lungs, examining your throat and ears, checking your skin, and monitoring your vitals — all remotely via live video. These smart e-clinics are transforming ordinary pharmacies into Pakistan’s most accessible healthcare entry points.
Why Pharmacies? Pakistan’s Most Trusted Healthcare Touchpoint
In Pakistan, the pharmacy is often the first stop when someone feels unwell. With over 60,000 registered pharmacies across the country — compared to fewer than 1,200 public hospitals — pharmacies represent the most widespread, trusted, and accessible point of health contact in Pakistan.
Pakistanis already visit pharmacies for health advice. Pharmacists are consulted daily for symptoms, minor ailments, and prescription guidance. The challenge has always been the gap between pharmaceutical advice and clinical diagnosis — a pharmacist cannot listen to your heartbeat or examine your eardrums.
CARELINE bridges exactly this gap. By installing the eEVA™ examination device inside pharmacies, we transform a visit for paracetamol into an opportunity for a real, certified specialist consultation — without the patient needing to go anywhere else. Explore our full CARELINE telehealth services to understand what each examination covers.
What the eEVA™ Device Actually Does
The eEVA™ (electronic EVAluation) device was developed by Finland-based 73Health — a pioneer in remote clinical examination technology operating across Europe and Asia. The device combines multiple diagnostic instruments into one compact unit:
- Electronic stethoscope: Transmits heart and lung sounds to a remote cardiologist or pulmonologist with clinical-grade audio quality
- Otoscope: High-definition camera for ear canal examination, enabling ENT specialist assessment remotely
- Dermatoscope: High-magnification skin imaging for dermatological evaluation of rashes, lesions, and pigmentation
- Vitals sensors: Blood pressure, oxygen saturation (SpO2), temperature, and heart rate monitoring
- Secure live video: End-to-end encrypted connection to a verified specialist
CARELINE holds DRAP Import Licence No. ELI-EN00000073 for the eEVA™ device — making it one of the few telehealth providers in Pakistan operating with full regulatory certification. This is not a consumer health gadget; it is a certified medical instrument.
A Typical CARELINE Pharmacy Visit: Step by Step
Understanding what happens during a CARELINE examination removes the uncertainty for first-time patients:
- Walk in or book ahead: Visit a CARELINE-enabled pharmacy or WhatsApp us at +92 310 2145333 to confirm availability at your nearest location
- Brief health intake: A trained CARELINE operator notes your symptoms and current medications (2–3 minutes)
- eEVA™ examination: The operator places the device sensors as directed by the doctor joining via live video. This typically takes 10–15 minutes
- Specialist consultation: The doctor discusses findings, answers questions, and provides a clinical report
- Prescription & follow-up: If required, a prescription is issued electronically. The pharmacy can fulfil it on the spot
The entire process takes 20–30 minutes — significantly less than the 2–4 hours typically spent at a Pakistani outpatient department. For more details on the process, visit our general information page.
The Business Case: What CARELINE Means for Pharmacy Owners
CARELINE’s pharmacy partnership model creates a genuine revenue opportunity for pharmacy owners. By hosting a CARELINE station, a pharmacy:
- Earns a per-consultation revenue share on every examination conducted
- Increases foot traffic — patients seeking consultations often purchase prescriptions and OTC products in the same visit
- Differentiates from competitor pharmacies offering clinical services alongside pharmacy products
- Builds community trust as a comprehensive health destination
For pharmacy chains, a single partnership agreement can deploy CARELINE across multiple locations simultaneously — creating a network effect that benefits patients across an entire city or region.
Conditions Commonly Assessed at CARELINE Pharmacy Clinics
The CARELINE e-clinic model is particularly effective for conditions that benefit from clinical auscultation and examination — not just a symptom discussion:
- Cardiovascular: Palpitations, chest discomfort, high blood pressure monitoring, post-cardiac event follow-up
- Respiratory: Persistent cough, shortness of breath, asthma and COPD management, post-COVID lung assessment
- ENT: Ear pain, hearing loss, sore throat, sinusitis, nasal obstruction
- Dermatological: Skin rashes, eczema, suspicious moles, wound assessment
- Chronic disease monitoring: Diabetes follow-up, hypertension management, thyroid assessment
- General health checks: Annual wellness examinations, pre-employment medicals, travel health assessments
CARELINE vs Traditional Telehealth: The Key Difference
Pakistan has seen growth in video-based telehealth platforms over recent years. CARELINE occupies a fundamentally different category:
| Feature | Standard Video Telehealth | CARELINE eEVA™ |
|---|---|---|
| Examination type | Visual and verbal only | Full clinical: heart, lungs, ENT, skin, vitals |
| Diagnostic accuracy | Limited — doctor cannot auscultate | Equivalent to in-person examination |
| DRAP certification | Varies | Yes — Licence No. ELI-EN00000073 |
| Prescription capability | Yes (verbal-only basis) | Yes (evidence-based, examination-supported) |
| Specialist access | Limited by platform | Cardiology, Pulmonology, ENT, Dermatology |
| Available 24/7 | Often limited hours | Yes |
For Pakistan’s patients, this distinction matters enormously. A doctor who can actually hear your heartbeat and examine your ear canal provides a fundamentally different quality of care than one who can only see your face on a screen.
Frequently Asked Questions
What is CARELINE telehealth?
CARELINE is Pakistan’s first DRAP-licensed telehealth provider that uses the eEVA™ device — developed by Finland’s 73Health — to deliver real remote clinical examinations. Unlike video-call-only services, eEVA enables digital stethoscopy, lung sounds, ENT examination, and dermatological assessment, all without visiting a hospital.
How does the eEVA™ device work?
The eEVA™ (electronic EVAluation) device is placed on the patient at a CARELINE-enabled pharmacy, workplace, or home visit. It connects to a specialist doctor via live video who performs a full clinical examination in real time — listening to your heart and lungs, examining your ears, throat, and skin — exactly as they would in a clinic.
How much does a CARELINE consultation cost?
CARELINE offers flexible pricing for individuals, families, and corporate clients. Contact us at contact@thecareline.org or WhatsApp +92 310 2145333 for a personalised quote. Corporate and bulk packages are available.
Is CARELINE available outside Karachi?
CARELINE is currently operational in Karachi and rapidly expanding to Lahore, Islamabad, and other major cities across Pakistan. Remote consultations via home visit or workplace are available across Pakistan wherever an internet connection exists.
Is CARELINE DRAP certified?
Yes. CARELINE holds DRAP Import Licence No. ELI-EN00000073, certifying the eEVA™ device as a safe and fully compliant medical device for use in Pakistan. All consultations are conducted by qualified, registered medical professionals.
How do I book a CARELINE examination?
Booking takes under 2 minutes. WhatsApp us at +92 310 2145333, email contact@thecareline.org, or visit our services page. We are available 24 hours a day, 7 days a week.
Book Your CARELINE Remote Examination Today
Pakistan’s healthcare challenges are real — but with CARELINE’s eEVA™ technology, access to specialist-grade clinical care is no longer limited by geography or hospital waiting times. Whether you need a cardiac assessment, a lung check, an ENT consultation, or a general examination, CARELINE brings the doctor to you.
Explore our full range of CARELINE telehealth services or learn more about how it works on our general information page. For questions about CARELINE’s mission and team, visit the about CARELINE page.
📱 Book now via WhatsApp: WhatsApp +92 310 2145333
📧 Email: contact@thecareline.org
🌐 Website: thecareline.org
⏰ Available: 24 hours a day, 7 days a week
